Do you already use a confidential shredding service? Are you worried that you are not receiving value for money in the service provided? There are many different industries that benefit from the use of a regular shredding service, but you should always take stock at regular intervals to assess whether you are getting the service that you need and one that maximises the potential for shredding paper waste and securely disposes of digital waste too.
Why choosing the right shredding service is important
Every industry requires careful thought about paper waste and how to manage a business to be effective in sustainability practices. Here are 5 reasons why you should consider switching your confidential shredding provider.
1. Increased costs without increased value
Are your prices increasing year on year but the service you receive stays at the same standard or even worse? Your shredding provider should consistently look to improve value and upgrade the service. There are also a few basic things that you should be aware of, such as a Certificate of Destruction, that should be provided to you whenever your paper and digital waste is collected to be destroyed off-site. If your provider doesn’t give you this or has stopped, this is a bad sign. Another sign of a drop in value is if you are not sure where your paper waste ends up. To protect the environment, your shredded paper waste should be recycled and not headed for the landfill. Make sure your provider is transparent about what it does with your waste.
2. Inconsistent or Unreliable Service
Shredding services should be consistent, so that you know exactly where you stand as a company. Regular collection of your paper waste is important, as every business functions on the consistency of its schedule. A shredding service that sometimes picks up your waste to destroy off-site and sometimes destroys your paper waste on-site, and at different times and dates, is no good to your business. Make sure that you have scheduled shredding, whether collected for off-site or performed on-site, so you can be effective in collecting and storing your paper waste.
3. Concerns About Data Security
Data security is an important reason for any business to hire the services of a confidential shredding company. There are so many documents and information that contain personal, financial, and sensitive information and data, across all industries. Making sure that you collect, store, and dispose of this data in a manner that is secure, effective, and fits within EU data law (GDPR) and specific industry regulations is a vital part of your operation. Your shredding provider should not be outsourcing the shredding process and should be transparent about every stage of the process.
4. Lack of Customer Support or Communication
High standards of customer support and good communication is a key factor in any successful business relationship. If your shredding provider is difficult to get hold of, or you receive mixed messages about the processes, scheduling, and about the details of pick-up and the shredding itself, this is not a good thing.
5. Outdated Shredding Technology or Practices
As technology changes and regulations relating to paper and digital waste in business, so too should your shredding service. Moving with the times is vital, as there are always new threats to worry about and different ways that data is created and stored. For example, hard drive and digital media destruction is an important service now but wouldn’t have been even 20 years ago.
You can see some of the different reasons why you should consider changing your provider of shredding services. At Pulp, we understand what it takes to offer an effective shredding service for our customers. We provide in-house and off-site shredding of confidential waste that ensures your business complies with regulatory standards and that the destruction of data and personal information is conducted in a safe, secure, and fast manner.
